HQ Support, FAQs & News

How long does it take to apply hair extensions?

All of our Kiki hair extensions are super quick and easy to apply, with each method varying in application time. Our quickest hair extensions to apply are our Clip On Ponytails, as they can be appl...

Will hair extensions damage my own hair or hurt?

The methods that we specialise in at Kiki Hair Extensions are the most up to date methods on the market, that have been proven to not cause any damage or stress to your own hair, providing you foll...

What payment methods do you accept?

At checkout we accept Credit Card, Apple Pay, PayPal, Afterpay, Zippay, ZipMoney and Sezzle for our over-seas customers. Dont have an Afterpay or ZipPay Account? Get approved in minutes and Shop NO...

When will I receive my exchange?

Once we have received, inspected and confirmed that the hair extensions have been returned in original condition with your Warranty Seal in tact , Kiki will contact you to finalise your exchange. W...

Top Styling Tips for Brown Tape-In Hair Extensions to Enhance Your Look

Introduction to Brown Tape-In Hair Extensions What Are Tape-In Extensions? Tape-in extensions are a popular method of hair enhancement that involves attaching thin strips of hair to your natural lo...

My tracking information states my package was delivered, but I haven't received it. Can I have a refund?

When we dispatch your order we provide tracking information, if this information identifies that your item has been delivered but you have not received your order, please contact the couriers and t...

Unlocking the Magic of Hairstyle Extensions: The Full Guide

The Rise of Hairstyle Extensions The Evolution of Hair Extensions Hair extensions have transformed the way we think about achieving that dream hairstyle. Originating from the wigs of ancient Egypti...

How do I maintain my hair extensions?

You will need to get your Hair Extensions maintained in the salon every 6-8 weeks. Like your own hair, to keep it looking great and healthy there is a little work required. Hair Extensions require ...

Can I dye or bleach my hair extensions?

As we use Remy Human Hair you can dye and tone your hair extensions darker as this will not damage the hair. If you want to do this we recommend visiting one of our salons and getting a qualified p...

Should I cut my hair extensions?

You can organise to have your hair extensions cut to suit your desired length or so they easily blend into your hairstyle to create a more natural look. Call us on 1300 545 442 to book an appointme...