HQ Support, FAQs & News

Should I cut my hair extensions?

You can organise to have your hair extensions cut to suit your desired length or so they easily blend into your hairstyle to create a more natural look. Call us on 1300 545 442 to book an appointme...

Transform Your Look: The Comprehensive Guide to Weft Hair Extensions

Introduction to Tape-In Hair Extensions What Are Tape-In Hair Extensions? Tape-in hair extensions are a popular method of adding length and volume to your natural hair. They consist of thin strips ...

How do I apply tape and weft extensions?

Tape and weft extensions need to be applied in a hair salon by a professional. If you are based in Brisbane or Melbourne we can organise an appointment to apply them for you, if you are interested ...

How do I apply clip in extensions?

Clipping in your Kiki Hair extensions is quick and easy and with some practice should only take you 10 minutes. The following steps can be taken to apply your Clip Ins! All of our hair extensions c...

How do I apply halo extensions?

Firstly, prepare your natural hair for application. If you want a seamless result blow-drying and straightening the ends of your hair will give your hair more volume and make the ends of your natur...

How long will my hair extensions last?

Providing you attend your maintenance appointment every 6-8 weeks, Kiki Hair Extensions will last approximately 12 months. Using specifically formulated products for Hair Extensions such as the Kik...

Will I still be able to wear my hair up?

You can wear your hair up or down, exercise, go swimming, and do most other things you would normally do without damaging the hair extensions. The Kiki Team are very experienced and also ensure tha...

Will the hair extensions match my own hair colour?

Our Hair Extensions come in over 50 colours and blends including Balayage Hair Extensions, Ombre Hair Extensions, Two-tone, Highlight and Lowlight Hair Extensions, Pop and Pastel Colours.  We stock...

what is the difference between return and exchange

Understanding the Concepts of Return and Exchange The Basics of Return Policies In Australia, return policies offer customers a way to send back items they are unhappy with. These policies outline ...

How long does delivery take?

Our dispatch and delivery times with Aus Post are super fast! Most orders within metric areas in Australia arrive within 1 business day via express shipping, as others can take 2-3 business days. W...