Earn Points with every $ spent, and receive $$ off your orders!

Frequently asked questions

What is this?

This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.

Who can join?

Anyone with an account is automatically enrolled.

How Do I Earn Points?

You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Earn Points tab in the menu.

Some examples include: Making a purchase, Visiting our site, adding your birthday. We have Vouchers for $5, $25, $50, $100 and it keeps going!

How do I view my Point Balance?

Our point balance is on every page in the top bar.

How do I redeem my points?

Select the tab called Redeem Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward.

Is there a limited to the number of points I can earn?

No. Go ahead and earn as many as you can!

What does the Approved Pending and Cancelled Status Mean?

Approved: These points can be redeemed on rewards immediately
Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals
Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

I completed an Activity but didn't earn points?

It can sometimes take a few minutes for us to process your activity and provide your points.

Can I use my Points during checkout?

Not directly - please redeem your points for a voucher which can then be applied during checkout. If you would ike to proceed any vouchers with a current SALE please contact Kiki so we can process your voucher along with any current sales.

How do I leave the Program?

If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.

What Happens if I leave and decide to join again?

Just contact us and we'll re-enroll you. However, your point total will begin from zero.