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Article: When will I receive my exchange?

When will I receive my exchange?

Once we have received, inspected and confirmed that the hair extensions have been returned in original condition with your Warranty Seal in tact , Kiki will contact you to finalise your exchange.

We do like to pre-organise all exchanges before sending them back. Please contact Kiki to organise your exchange.

Providing your replacement set is in stock this process will take 1-2 business days once received. We will then dispatch your new set and provide you with the appropriate tracking details. 

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Payment and Pricing

What payment methods do you accept?

At checkout we accept Credit Card, Apple Pay, PayPal, Afterpay, Zippay, ZipMoney and Sezzle for our over-seas customers. Dont have an Afterpay or ZipPay Account? Get approved in minutes and Shop NO...

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Shipping and Delivery

Can I track my order?

Yes, once your order has been shipped, we will send you an email with a tracking number which you can track on the Australia Post website. Please allow 24 hours for the tracking information to beco...

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