When will I receive my exchange?

Once we have received, inspected and confirmed that the hair extensions were not opened we will begin processing your exchange. Providing your replacement set is in stock this process will take 1-2 business days once received. We will then dispatch your new set and provide you with the appropriate tracking details. 


Not sure which is the perfect shade for you?

We offer a Bespoke Colour Matching service to help you find the right Colour for your hair.

Send us the best 3 photos you have of your hair, and our Colour Matching Gurus will send you the link to your perfect shade!