Can I track my order?
Yes, once your order has been shipped, we will send you an email with a tracking number which you can track on the Australia Post website. Please allow 24 hours for the tracking information to become available.
Questions answered by specific topic.
- When will I receive my exchange?
- Why can’t Kiki Hair extensions be exchanged after being opened?
- My tracking information states my package was delivered, but I haven't received it. Can I have a refund?
- The colour I ordered online is not suitable for my hair colour. What do I do?
- What is your returns and exchange policy?