HQ Support, FAQs & News

How do I blend in my hair extensions?

We are so sorry to hear that you're having troubles blending your hair extensions in with your natural hair. Don't worry, we are here to help and would love to provide you with some suggestions th...

How long will it take to process my order?

The SAME or next business day 🙌🏼  We strive to send all Kiki Orders as quickly as possible to get your lushes locks to you super fast! Most orders in stock — placed before 1pm (Qld time) — are sent...

Do you offer pick up?

Yes we do! Contact Kiki to organise the collection of your order from our Brisbane HQ 🛍

How long will my hair extensions last?

The long-lasting-life of your  AA+ Human Hair Extensions , ultimately depends on how YOU care for them 💖 Tape & Weft Extensions will last 3-6+ months with the proper care and your attendance t...

How do I wash my hair extensions?

Clip In hair extensions do not need to be washed often, as they do not receive oils from our scalp like our natural hair. We recommend washing your extensions every 15-20 wears or when you notice a...

Can I straighten or curl my hair extensions?

Since we use Remy Human Hair you can straighten, curl and blow-dry your Kiki Hair extensions as if they were your own. We recommend using a heat protector when styling your Hair Extensions, as you ...

How long does it take to apply hair extensions?

All of our Kiki hair extensions are super quick and easy to apply, with each method varying in application time. Our quickest hair extensions to apply are our Clip On Ponytails, as they can be appl...

Will hair extensions damage my own hair or hurt?

The methods that we specialise in at Kiki Hair Extensions are the most up to date methods on the market, that have been proven to not cause any damage or stress to your own hair, providing you foll...

What payment methods do you accept?

At checkout we accept Credit Card, Apple Pay, PayPal, Afterpay, Zippay, ZipMoney and Sezzle for our over-seas customers. Dont have an Afterpay or ZipPay Account? Get approved in minutes and Shop NO...

When will I receive my exchange?

Once we have received, inspected and confirmed that the hair extensions have been returned in original condition with your Warranty Seal in tact , Kiki will contact you to finalise your exchange. W...