HQ Support, FAQs & News

How do I blend in my hair extensions?

We are so sorry to hear that you're having troubles blending your hair extensions in with your natural hair. Don't worry, we are here to help and ...

What is Remy Hair and what is the difference between this and synthetic hair?

All of our hair extensions are 100% Remy Human Hair, of the highest quality. This allows them to be treated like your natural hair and it gives the...

How long will it take to process my order?

We do our best to get your Hair Extensions and Hair Accessories ordered before 1pm sent out the same day. However, this is not always possible so p...

Do you offer pick up?

Yes, customers can pick up their orders from the Kiki HQ in Brisbane Windsor. Please contact the Kiki HQ to organise info@kikihair.com.au

Do you have a price list?

Yes we do. You can find all the information regarding prices on our Pricing page.

How long will my hair extensions last?

Providing you attend your maintenance appointment every 6-8 weeks, Kiki Hair Extensions will last approximately 12 months. Using specifically formu...

How do I wash my hair extensions?

Clip In hair extensions do not need to be washed often, as they do not receive oils from our scalp like our natural hair. We recommend washing your...

Can I straighten or curl my hair extensions?

Since we use Remy Human Hair you can straighten, curl and blow-dry your Kiki Hair extensions as if they were your own. We recommend using a heat pr...

How long does it take to apply hair extensions?

All of our Kiki hair extensions are super quick and easy to apply, with each method varying in application time. Our quickest hair extensions to ap...

Will hair extensions damage my own hair or hurt?

The methods that we specialise in at Kiki Hair Extensions are the most up to date methods on the market, that have been proven to not cause any dam...

What payment methods do you accept?

At checkout we accept Credit Card, Apple Pay, PayPal, Afterpay, Zippay, ZipMoney and Sezzle for our over-seas customers. Dont have an Afterpay or Z...

When will I receive my exchange?

Once we have received, inspected and confirmed that the hair extensions have been returned in original condition with your Warranty Seal in tact , ...