First, be sure that you keep your ponytail extension piece clean and hydrated. We recommend washing your Ponytail every 20-30 full day wears. Yes… that’s 20-30 full days meaning morning- night wear. The more you wash your extensions, the less they will last.
Always use Sulfate-free Products and avoid anything that contains Protein or Hydrolysed Keratin as this can and will cause irreversible damage even after just one use such as shedding, drying, matting and tangling. Harsh shampoos that contain sulfates, alcohol, parabens, parfums can also cause the hair to become dull, dry, and damaged. Never wash your Ponytail while it is still attached to your natural hair, this could cause damage, split ends, and breakage.
Fill a container or your bathroom basin with mildly warm water. Lather your extensions in the water to pre-soak them ensuring you avoid wetting your pony band / any material other then hair.
Apply your Hydrating or Cleansing Shampoo on your Ponytail and massage in with your fingers in a downwards, circular GENTLE motion Avoid Shampoos that have potent colours to avoid any “grabbing”. Avoid twisting, scrubbing or rubbing the hair to avoid tangles.
Rinse Extensions off in basin or mildly warm water Repeat Process with your Hydrating Conditioner, leaving your condition to sit for 5-20 mins (ensure you read your product information).
Repeat rinsing process. After conditioning, some clients like to let their Clips naturally dry by laying them down on a towel until completely dry, or gently blow drying on low heat with heat protectant. Your natural hair will benefit greatly from the sebum produced by the scalp. This natural oil helps your natural hair remain moisturised and full of sheen. However, you must restore this moisture to extension hair because it is not attached to your scalp. This is to prevent the hair from becoming dry and lackluster in appearance. You can do this by deep conditioning the hair, depending on how often you wear your Pony.
Look for ingredients that are enriched with botanicals blends, butters, oils and moisturisers to help smooth and hydrate the hair. Avoid all protein , and please contact Kiki with any questions.