How long will it take to process my order?

We do our best to get your Hair Extensions and Hair Accessories ordered before 1pm sent out the same day. However, this is not always possible so please allow 1-2 business days for your order to be processed, with orders being shipped out Monday through Friday, with the exception of public holidays.

Once your order has been dispatched you will receive an confirmation e-mail with the tracking number and link. In some cases, orders may be delayed which is usually a result of a late stock delivery, in this case you will receive an email notifying you of the delay and offering an alternate solution. 


Not sure which is the perfect shade for you?

We offer a Bespoke Colour Matching service to help you find the right Colour for your hair.

Send us the best 3 photos you have of your hair, and our Colour Matching Gurus will send you the link to your perfect shade!