The colour I ordered online is not suitable for my hair colour. What do I do?

We are happy to offer you an exchange, as we know selecting the perfect colour can be hard. For all exchanges, the warranty seal must still be intact; and the hair extensions must not have been worn, removed from packaging or altered in any way. 

All exchanges must be accompanied by the returns form in order for the team to process your request. You can find our returns form on our Shipping page.

We would also love to help you find your replacement shade, please email us at info@kikihairextensions.com.au and our team will be happy to assist.

Liquid error: Error in tag 'section' - 'blog-support' is not a valid section type

COLOUR MATCH

Not sure which is the perfect shade for you?

We offer a Bespoke Colour Matching service to help you find the right Colour for your hair.

Send us the best 3 photos you have of your hair, and our Colour Matching Gurus will send you the link to your perfect shade!